- ROLE
Lead User Experience Designer
- FOR
Pulse Systems Inc.
- URL
www.pulseinc.com
GOAL:
Focus on Global Components like the Header and Search Results, establish a new Design System and optimize the CSS for easy maintenance.
TAKEAWAY:
Don’t remove or diminish the original features that make PulseCloud different and unique in the marketplace. These features just needed to have a better style and interaction design to improve usability.
Before and After Example of a Dashboard Design
BEFORE: The Dashboard was too sparse and did not guide the user to action.
AFTER: New Dashboard is now filled with relevant, actionable data.
BEFORE: Labels have too many words, no interaction and poor typography
AFTER: Labels now reduced to one or two words, better interaction and typography.
BEFORE: Search results contains too much information which limits the results.
AFTER: Search results now has many more patients with cards that show upon hover.
BEFORE: Patient Hub is too sparse and suffers from the same poor labeling.
AFTER: Now Patient Hub has better interaction and typography giving users the proper affordance.
BEFORE: A pie chart is a weak choice for this data, without context we have no idea of the level of effort of each appointment.
AFTER: With some UX Research, we now have actionable data with trends in the form of KPIs, tailored to any individual user.