Pulse Systems

PulseCloud is a suite of applications for Electronic Health Records, Revenue Cycle Management, Practice Management, and a Patient Portal.


BEFORE: The Dashboard was too sparse and did not guide the user to action.

AFTER: New Dashboard is now filled with relevant, actionable data.

BEFORE: Labels have too many words, no interaction and poor typography

AFTER: Labels now reduced to one or two words, better interaction and typography.

BEFORE: Search results contains too much information which limits the results.

AFTER: Search results now has many more patients with cards that show upon hover.

BEFORE: Patient Hub is too sparse and suffers from the same poor labeling.

AFTER: Now Patient Hub has better interaction and typography giving users the proper affordance.

BEFORE: A pie chart is a weak choice for this data, without context we have no idea of the level of effort of each appointment.

AFTER: With some UX Research, we now have actionable data with trends in the form of KPIs, tailored to any individual user.